To say training is important is an
understatement. But the measure of software is often how much
training is required to feel comfortable operating the system.
Very complicated technologies often have knowledge requirements that
are insurmountable for "normal" people. And often
complexity is mistaken for quality. The best
systems are those that are simple, effective, and easy to learn.
That's a balance we strive to achieve. A very robust,
functional product that is easy to understand and use as well.
To support that objective we offer training at our site, your site. Each has benefits and
conveniences. We will work with you to develop a plan that
gives your staff the information and training necessary to be
effective.
Our standard training classes cover the system basics and give
project teams a foundation to build on. That foundation is
added to during the pilot process. Our online documentation,
cookbooks, and help desk refresh the information learned during
classes.
Our philosophy is to train the trainers and the classes are
geared to that goal. Whenever possible we train with the
customers actual data to enhance the learning process.

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